Why are communication skills important for correctional officers?
Effective communication helps manage inmates, coordinate with staff, and prevent misunderstandings.
What is the purpose of active listening?
Active listening ensures the speaker feels heard and helps gather accurate information.
Why is nonverbal communication important?
Body language, tone, and expressions convey messages beyond words and impact interactions.
What is the purpose of report writing in corrections?
Reports document incidents, ensure accountability, and provide legal records.
Why must reports be objective and factual?
Objective, factual reports ensure accuracy and credibility in documentation.
What makes a report clear and effective?
Clear language, logical order, and detailed descriptions enhance understanding.
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Why is timeliness important in report writing?
Timely reports capture accurate details and ensure prompt review and action.
What role does confidentiality play in communication and reporting?
Confidentiality protects sensitive information and upholds trust and legal standards.
How can good communication reduce conflicts?
Clear, respectful communication prevents misunderstandings and defuses tensions.