What is the primary goal of a client consultation?
A consultation helps determine client needs and recommend appropriate services and products.
Which form is typically used during a consultation?
A client intake form collects important information about the client's history and preferences.
Why is active listening important during consultations?
Active listening ensures you fully understand the client's needs and concerns.
Which of the following is an ethical practice?
Maintaining confidentiality about client information is a key ethical responsibility.
What is professional ethics in cosmetology focused on?
Professional ethics focus on honesty, integrity, respect, and responsibility toward clients and colleagues.
How can you build trust with a client?
Listening carefully, maintaining confidentiality, and providing honest recommendations build trust.
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What should you do if a client requests a service that could harm them?
Professionals should explain the risks and recommend safer alternatives to protect the client.
Which behavior reflects professionalism in the salon?
Professionalism involves being courteous, on time, prepared, and respectful.
Why is informed consent important in services?
Informed consent ensures the client understands the procedures and potential risks.