Any confidential information disclosure needs to be properly documented and only shared with those who need to know.

False

True

Correct! Wrong!

Telecommunicators must be able to tell when a piece of information is inappropriate. All of the following are acceptable, but not:

Listen to the caller only, block out all background noises

Not drawing premature conclusions

Zero in on key words

Ask follow-up/open-ended questions to gather information

Correct! Wrong!

All of the following roles and responsibilities fall under the communicator's purview during a multi-casualty incident (MCI), with the exception of

Inform and make requests to other organizations, including hospitals, air transport services, law enforcement, etc.

Dispatch additional resources

Coordinate the requests of other agencies

If additional help is needed, leave and offer assistance

Correct! Wrong!

There are 5 stages in the communications cycle. Which section is the content reference?

Receiver

Medium

Feedback

Message

Correct! Wrong!

Explanation:
With the help of pre-recorded and original messages, large and small organizations can reach out to groups of people during emergencies using the emergency notification system Message911TM, which also offers real-time communication tracking. Messaging is done via phone, email, SMS, and fax.

Examples of: Poor work ethics, low morale, and trouble focusing and staying focused

Emotional stress

Distress

Mental stress

Physical stress

Correct! Wrong!

What kind of facility is an example of that provides surgeons, other medical staff, and equipment to care for seriously injured patients around-the-clock?

Emergency

Trauma

Fully Equipped

Surgical

Correct! Wrong!

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To contact the Florida Relay Systems, what number should you call?

311

911

611

711

Correct! Wrong!

Any confidential information disclosure needs to be properly documented and only shared with those who need to know.

Telecommunicators must be able to tell when a piece of information is inappropriate. All of the following are acceptable, but not:

All of the following roles and responsibilities fall under the communicator's purview during a multi-casualty incident (MCI), with the exception of

There are 5 stages in the communications cycle. Which section is the content reference?

Examples of: Poor work ethics, low morale, and trouble focusing and staying focused

What kind of facility is an example of that provides surgeons, other medical staff, and equipment to care for seriously injured patients around-the-clock?

To contact the Florida Relay Systems, what number should you call?

FREE 911 Dispatcher Question and Answers

FREE 911 Call Question and Answers